Contact hours are 8.30am to 5pm, Monday to Friday - Closed on public holidays.
Visit TIS Contact for more help.
City of Ballarat e-services - this includes:
Submit a issue/report using the Snap Send Solve app.
Contact hours are 8.30am to 5pm, Monday to Friday - Unavailable on public holidays.
There has been an increase in residents receiving scam calls claiming to be from the City of Ballarat.
If you receive a phone call from someone saying they are calling on behalf of the City of Ballarat Council, look out for these signs, it may be a scam:
To find out more about scam calls and how to report one if you think you may have had a spam call, visit the ScamWatch website.
Volunteering is very important in our community. You can join hundreds of local volunteers who regularly give their time and energy to help others.
Youth Services are currently looking for dedicated, passionate and enthusiastic young people, aged 13– 25 years to join our 2025 volunteer programs.
Complete the Youth Volunteer Application 2025 to apply. Please see more information about the volunteer roles below.
The Youth Ambassador Program is made up of young people who are passionate about being involved in their community and representing the views, ideas and needs of young people in the Ballarat area.
Youth Ambassadors are involved in community events, advocate for young people in the Ballarat region, inform Council and community planning in consultations, and develop a joint ‘youth led’ community impact project or campaign. Youth Ambassadors will develop skills in areas such as project management, cultural competency and media and communication, and have other unique opportunities to develop their leadership skills and community networks.
Youth Ambassador Volunteer Role Statement
If you have any questions, please contact:
Young Eventsters is made up of young people who are passionate about being involved in their community and celebrating the achievements, creativity and leadership demonstrated by our youth. The Young Eventsters is in a unique position to innovate and shine a light on opportunities that promote positive outcomes for young people in Ballarat.
Young Eventsters is a youth led initiative, working on a variety of projects including the highly respected City of Ballarat Youth Awards. Other initiatives focus on celebrating and recognising key calendar events or days of significance. These may include Harmony Fest, IDAHOBIT Day, NAIDOC Week, R U OK Day, Mental Health Week and International Day of People with Disability. Participants will develop skills in areas such as project management, cultural competency, media and communication skills, and have other unique opportunities to develop their teamwork and leadership skills.
Young Eventsters Volunteer Role Statement
If you have any questions, please contact:
FReeZA is a Victorian State Government funded initiative that gives young people aged 13-25 all around the state the opportunity to lead the planning and staging of live music and cultural events for other young people. SONIKA is Ballarat’s FReeZA committee.
Participants are provided hands on experience and training in event management, marketing and promotion, sound and lighting production, as well as mentoring and networking opportunities.
Follow freezasonika on Facebook and Instagram for updates on local all-ages events & performance and development opportunities for artists and musicians.
FReeZA Volunteer Role Statement
If you have any questions, please contact:
The City of Ballarat has a zero tolerance for child abuse and promotes the safety, wellbeing and inclusion of all children, including Aboriginal children, children from culturally and/or linguistically diverse backgrounds, and children with disability. We take allegations and concerns very seriously and respond to them consistently in line with our policies and procedures.
Our Ballarat Ambassadors provide information on Ballarat to a large number of visitors each year. Their love and knowledge of the city and its rich history adds to Ballarat's reputation as a friendly, welcoming and culturally vibrant city.
Visit our Current Vacancies page to find out how to apply.
Parent Place helps families with young children to thrive, providing useful information and community links in an inclusive and safe space.
Families can visit Parent Place to feed and change their babies, find information, participate in an activity and have a play!
It is staffed and open to the public from 9:30am-2:30pm Monday to Friday.
Families can also access various services, including Maternal and Child Health, lactation consultant services, violence and family law advice. All the services are free and everyone is welcome.
Parent Place is currently looking for volunteers to join our supportive and welcoming team.
Volunteers are an integral part of our team and play an important role in welcoming and assisting families. If you have special interests or skills (such as craft, musical instrument, or more) or just a passion for helping families, we would love to hear from you.
We welcome applications from volunteers from all walks of life.
Apply to volunteer at Parent Place
If you have any questions, please contact us at via parentplace@ballarat.vic.gov.au, phone 5320 5165 or pop into Parent Place for a chat.
